At Finhub Academy, we aim to deliver high-quality educational services. However, as our courses are digital and/or knowledge-based services, our refund policy is as follows:
1. General Policy
- All payments made for courses (CFA, CMA India, CA, or any other program) are considered final and non-transferable.
- We strongly recommend students review the course details, curriculum, and demo sessions (if available) before making a purchase.
2. Refund Eligibility
Refunds are applicable only under the following conditions:
- Duplicate Payment: If a student is charged twice due to a technical error, the extra payment will be refunded within 7–10 working days.
- Technical Access Issues: If, after successful enrollment, a student is unable to access the course content due to technical reasons from our end, and our support team cannot resolve the issue within 10 working days, a full refund will be provided.
- No refunds will be provided once the training has commenced.
3. Non-Refundable Cases
Refunds will not be provided in the following situations:
- Change of mind after course purchase.
- Inability to attend live classes due to personal reasons.
- Partial use of the course (watching recordings or attending some classes).
- Internet or device issues at the student’s end.
- Discounts, promotional offers, or special packages purchased.
4. One-on-One Mentorship Programs
- Since LearnElite (Live + Recording + 1:1 Doubt Solving) involves personalized time with faculty, no refunds will be provided once a student has attended even one live/mentorship session.
5. Refund Process
- Eligible refund requests must be sent via email to finhubacademy@gmail.com within 12 days of purchase.
- The request should include payment details, course name, and reason for refund.
- Approved refunds will be processed to the original payment method within 7–10 working days.
6.Contact Us
- For any queries regarding refunds, please contact:
- 📧 Email: finhubacademy@gmail.com
- 📞 Phone/WhatsApp: [+91-9930 666 413]
👉 This policy ensures fairness to both students and faculty, while maintaining the quality and integrity of our courses.